Social Media Crisis Management: How to Protect Your Brand When Things Go Wrong

On July 16, 2025, a Coldplay concert kiss cam turned a relatively obscure data company called Astronomer into one of the most-searched brands on the internet overnight.  The footage of CEO Andy Byron and Chief People Officer Kristin Cabot ducking away from a stadium screen spread across TikTok, X, and Instagram within hours. Deepfake resignation […]

How to Create a Successful SaaS Social Media Marketing Strategy

Selling software isn’t like selling shoes. Nobody scrolls through a LinkedIn feed and impulse-buys a project management platform. Instead, the sales cycle stretches across weeks or even months, the buying decision typically involves four or five stakeholders who each care about completely different things, and the moment a customer signs up is only the beginning […]