Social Media Crisis Management: How to Protect Your Brand When Things Go Wrong

On July 16, 2025, a Coldplay concert kiss cam turned a relatively obscure data company called Astronomer into one of the most-searched brands on the internet overnight.  The footage of CEO Andy Byron and Chief People Officer Kristin Cabot ducking away from a stadium screen spread across TikTok, X, and Instagram within hours. Deepfake resignation […]